Official Document

Privacy Policy

1. Introduction

Protecting user privacy is of utmost importance. ZenitPOS (by Polarheart Technologies) has developed this policy to safeguard your personal and confidential information. By using this website or our software, you accept these terms.

2. Personal Information

We collect information such as your name, ID/registration number, billing/shipping details, email addresses, phone numbers, and financial details. We also collect technical data including IP addresses, access times, and device information.

This information is utilized to:

  • Deliver and improve the ZenitPOS service ecosystem.
  • Analyze market trends and administer the application and site.
  • Inform you of critical updates, security patches, or improvements.
  • Ensure full compliance with regional and international legal requirements.

3. Security and Storage

Information is stored in our secure database environment using industry-standard protocols, including high-level encryption and advanced firewalls. While we take every reasonable step to prevent unauthorized access, hacking, or theft, absolute security in a digital environment cannot be guaranteed.

In the unlikely event of a data breach, ZenitPOS will notify all affected users immediately via their registered contact details.

4. Disclosure of Information

We may share information with verified third-party providers (such as payment gateways and IT administrators) solely for the purpose of delivering our services. ZenitPOS strictly prohibits the sale of your personal information to outside organizations for marketing purposes without your explicit consent.

5. Cookies and Financial Security

Cookies: Our platform uses cookie technology to improve your online experience and session management. Please note that disabling cookies may affect the functionality of specific ZenitPOS features.

Credit Card Security: All financial transactions are processed via Payfast, a secure and approved payment gateway. ZenitPOS does not store full credit card details on our local servers. Enterprise-grade encryption is used for all financial data transfers.

6. Complaints and Corporate Details

For any inquiries or complaints regarding the handling of your data, please contact our administration department. We aim to acknowledge and resolve all disputes within 30 days.

Registered Name K2019470086 (SOUTH AFRICA)
Registration Number 2019 / 470086 / 07